2. Eligibility
To use our virtual notary services, you must be at least 18 years old and legally capable of entering into a binding contract. By using our services, you represent and warrant that you meet these eligibility requirements.

3. Services Provided
Notaries On The Go offers virtual notary services, which may include:
Remote online notarization of documents via video conference.
Verifying identities and witnessing the signing of documents.
Certifying documents in accordance with applicable laws and regulations.
We do not provide legal advice. Our services are strictly limited to notarization and document verification.

4. User Responsibilities
When using our virtual notary services, you agree to:
Ensure that you provide accurate and complete information during the notarization process.
Be available for the scheduled online notarization session at the designated time.
Provide valid identification and any other necessary documents for verification.
Ensure that all documents you wish to notarize are legitimate and do not violate any laws or regulations.
Use the virtual notary services in compliance with all applicable laws.

5. Disclosure: Competency and Sound Mind for Legal Decisions

At Notaries On The Go, we take the integrity of the notarization process very seriously. As part of our commitment to providing accurate and legally compliant notary services, it is essential that all signers of legal documents meet the following criteria:

• Full Competency: All individuals requesting notary services must be legally competent to make decisions. This means they must have the mental capacity to understand the nature and effect of the document they are signing, as well as the consequences of their decisions.

• Sound Mind: All signers must be of sound mind, meaning they must not be under duress, coercion, or influence that could impair their ability to make informed decisions. Additionally, the signer must not be suffering from any conditions (e.g., mental illness or cognitive impairments) that would affect their understanding of the document or their ability to provide consent voluntarily.

Responsibility of the Notary: The notary is required to verify the competency and sound mind of the signer before proceeding with the notarization. If the notary has any doubt regarding the signer’s capacity to make legal decisions, they are obligated to refuse the notarization until it can be confirmed that the signer is fully competent and of sound mind.

By using our virtual notary services, you acknowledge that you, or the individual signing on behalf of someone else, meet these requirements. If you are acting as a legal representative, you must ensure that the individual you represent has the necessary mental capacity and sound mind to sign documents.

We are committed to ensuring that all notarized documents are legally valid, and the signer’s decisions are made voluntarily and with full understanding.

7. Cancellation and Refund Policy
Cancellation: You may cancel your appointment for virtual notary services up to [insert time, e.g., 24 hours] before the scheduled session without incurring a cancellation fee. Cancellations made after this time may incur a [insert amount] fee.
Refunds: All payments are final, and no refunds will be issued unless we are unable to provide the notary services due to technical issues or other unforeseen circumstances. In such cases, we will work with you to reschedule or offer an alternative solution.

8. Identity Verification
For remote online notarization, we require a valid government-issued photo ID (such as a driver’s license or passport) to verify your identity. Additionally, you may be asked to answer security questions or provide additional information to confirm your identity.

9. Limitations of Liability
Notaries On The Go is not responsible for:
Any damages or losses arising from the use of our services, including but not limited to delays, technical issues, or problems with the notarization process.
The misuse or misinterpretation of notarized documents once they are completed.
Legal issues or disputes that may arise due to the content or use of notarized documents.
Our liability is limited to the amount paid for the specific notary service that caused the issue, provided that we are responsible for the issue.

10. Confidentiality
We are committed to protecting your privacy and confidentiality. All personal information provided during the notarization process will be used solely for the purpose of completing the notarial services and will be protected according to our Privacy Policy.
However, we may be required to disclose information to law enforcement or other authorities if required by law.

11. 10DLC Messaging Terms and Conditions

Compliance with 10DLC Regulations

By using our SMS/Text Messaging services, including sending and receiving messages through 10DLC (10-Digit Long Code), we agree to comply with all applicable federal, state, and local laws, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other relevant telecommunication regulations.

Notaries On The Go operates under 10DLC messaging, which is subject to specific carrier rules and guidelines to ensure that all messages are sent in compliance with the law.

Authorized Use

We may only use our SMS/Text Messaging service for lawful business purposes related to the Notaries On The Go platform and services. 

Opt-in/Opt-out 

• Obtaining Consent: We obtain explicit consent from recipients before sending any SMS marketing or transactional messages.
• Message Transparency: All SMS messages sent will clearly identify our company, the content type, and the purpose of the message.
• Opt-Out Option: Each SMS will include a clear option to opt out of future messages, such as replying “STOP” to unsubscribe from messages.
• Message Frequency Compliance: We adhere to the frequency limitations imposed by wireless carriers, ensuring that the number of SMS messages sent is within allowed limits.
• SMS Fees: Standard message and data rates my apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition to purchase.  
• Opt-in: By submitting your phone number, you are authorizing Notaries On The Go to send you text messages. Messaging frequency will vary. Message & data rates apply. Reply STOP to unsubscribe to messages sent from us or reply HELP for more information.” 

Reporting Violations

If you believe that our 10DLC service is being used in violation of these terms or the applicable 10DLC guidelines, please report such violations immediately to our support team at [support@notariesonthego.com]. We take violations seriously and will investigate accordingly.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time to ensure compliance with applicable laws and regulations, including the 10DLC guidelines. Any changes will be communicated to you through the contact information provided on your account, and continued use of our services will constitute acceptance of those changes.

13. Termination of Service

We reserve the right to suspend or terminate your access to the 10DLC messaging service if you fail to comply with these terms and conditions, any applicable regulations, or any requests from telecommunications carriers or government authorities.

14. Termination of Services
We reserve the right to refuse or terminate our notary services at any time, for any reason, including but not limited to:
Violations of these Terms and Conditions.
Inaccurate or incomplete information provided by you.
Suspicion of fraudulent activity or misuse of our services.
If we terminate your access to the services, you will not be entitled to a refund for any prepaid services.

15. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Site. We encourage you to review this Agreement periodically for any updates or changes.

16. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Notaries On The Go
Email: support@notgoglobal.com
Phone: 682-382-8885
Address: 825 Precinct Line Rd, Unit 1184, Hurst, TX 76053

14. Acknowledgment
By using our virtual notary services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.